It's been about a year since I bought the vacuum. I like it. It smells so clean and fresh after I vacuum. It is a bit cheap feeling, but it's been working very well. One problem though is that I have long hair and it did get into the bearing area of the beater bar. I think many vacuums have this problem and I was disappointed when I found the same issue to be true with this vacuum. It would be nice if a vacuum could be designed to keep hair out of that area. My boyfriend and I fixed it though. There is a number stamped on the bearing (WTOD - Z909). He said he thinks it is a common router bearing that can be bought at the hardware store. Mine hasn't failed yet. Just took a bit to clean the hair out of the side of the beater bar and it needed some bearing grease which he had from fixing his car recently. Worked fine after putting it back together and installing a new belt. Thought I'd mention the bearing information for anyone who needs it.
Very happy with GreatVacs customer service. When I have a question, they are responsive and friendly. Didn't get the right hardwood attachment with the vacuum initially, but they sent it to me after I reached out to them. I'd definitely buy from them again.