Love my new Phantom. Using it for the first time was crazy up against any of the vacuums that I've had in the past. I actually ran my old vacuum in the morning that I was to receive my Phantom. Of course I was going to try it out, -no one would believe how much hair and dust it picked up on carpeting that was vacuumed that same day.
While the bags are small so they can fit in the cannister vac, they hold quite a bit and trap everything inside well.
I would give it a higher rating, but I cannot make the cord retractor to work.
Thomas please reach out to us at service@proluxcleaners.com and we can give you some tips on how to get that working again. If it is broken that is something that can be covered by the warranty as well.
I've had a Prolux cannister vac for a number of years. The quality and warranty are great. My power head broke about a month before the warranty expired, but they replaced it immediately. I think my expectations were too high for this vacuum. My cat is messy with her treats and dry food. This struggled to vacuum it up. There are a lot of stick vacuums on the market for way less than 400$. I thought about returning it, but it has a lifetime warranty and they stand behind their products. The things I like about it are the beater brush is easily removed and cleaned, it came with two batteries which are needed as battery life is short, and it does vacuum my kitchen floor decently. For 400$ I can't say I recommend it, but they are a good company and if it breaks I have no doubt they will fix or replace it.
Great bags. Never leak dust.