Hello,this is not first time I have told you the reason ror the return .We did not know that it was refurbished ,Plase sent me the return label.
We are sorry if you aren't happy with your product, at GreatVacs we strive to offer a unique experience for customers to own Professional Grade vacuums at 50+% lower than retail, and mark our advertisements clearly as refurbished, or reconditioned.
We professionally clean and rebuild each vacuum to a Like New Condition, offer a 60 day money back guarantee & a 5 year warranty and then sell the product for 50+% Cheaper than you can find them new.
We try to ensure that we clearly note this on every product.
If you are unhappy please reach out to: service@greatvacs.com and we will swiftly handle any questions, or concerns that you may have.
Thank you for doing business with us :)
Your video was well done except that during the mattress cleaning segment . The bag , when doubled over, clips nicely to the back of the portable handle , this eliminates the bag dragging behind the machine
This little air cleaner makes a room feel and smelll amazing. The air even feels cleaner and fresher. The fact that it is a night light is an added bonus. I would recommend this product for anyone who wants fresh air. Great vacs has been excellent to me. I even bought a rainbow. That product I promote 100%
The product is actually as I ordered. In fact, it was delivered two days earlier than expected. I checked with another company and GreatVacs was cheaper (same product). This is the second item I purchased from them and I’m totally satisfied!